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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Please click here for more information on returning an item.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
  Please see our Terms & Conditions for complete details regarding our return policy.
When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
My Rewards
 

MyRewards - Reap the rewards with every purchase

It pays to go with MyRewards. Every time you make a purchase with Colloids for Life LLC, you'll receive points based on your total purchase amount. It's a great way to save on your next purchase whether it's for you or someone special.

Here's how it works:

  1. Once you've placed your order and it has shipped, your MyRewards Point will be redeemable in 5 days.
  2. MyRewards Points expire if not used in 365 days.
  3. To view your MyRewards, simply go to MyRewards.
  4. Enter the total amount (in points) you'd like to redeem below (333 points = $1).
  5. You're now ready to save on your next purchase. Upon placing your order, your available MyRewards will automatically be deducted from the total purchase amount.
Available Points: $(AvailablePoints)
Pending Points: $(PendingPoints)
Want to learn more about MyRewards? For more MyRewards information, see the Terms & Conditions.