Our Guarantee and Return Policy
We guarantee that Mesocolloids are tested and certified to contain the concentration of colloidal silver or gold particles printed on the label. Our products undergo laboratory testing to insure consistency of concentration and purity. Call 800-390-5839 for additional details.
Refund Policy for Single Bottle Orders
If you are not sure that our products will work for you, try a single bottle risk free for 30 days. If you are not pleased for any reason, you may return the bottle for a full refund of the purchase price, minus the cost of shipping. This offer is to allow you to try a product to be certain it will work for you. Please try a single bottle to be sure the product performs to your satisfaction before placing quantity orders.
The unconditional refund policy does not apply to quantity bottle orders, combo packs, gallons ,carboys, or nebulizers.
The unconditional money back guarantee does not apply to refused shipments. Buyers who refuse to accept delivery of their shipment will be subject to a 15% restocking charge.
Returned shipments not covered by the single bottle refund policy mentioned above will be subject to a 15% restocking fee. Products may be returned up to 90 days following the date of purchase. Bottles must be returned in unopened, undamaged condition.
NOTE: Gallons and nebulizers are not returnable.